Rockstar Games is currently being hammered with refund requests over their newest release. GTA Trilogy refunds have exploded, and players are rushing to get their money back for this new port. And yes, it is a port. The new GTA Trilogy pack is actually a redone version of the mobile port from years ago.
And it would seem that port is pretty barebones. Many bugs from the old games and mobile ports are still there. The game also has many new bugs. Some players are also disappointed about the visual quality being subpar in some ways. One particular area of complaint is the character models looking like they’re stuck deep in the uncanny valley.
Florida-based Grove Street Games is the studio behind all of this, and it seems like they have screwed some things up. It turns out that the release version of the PC port included hame scripts for GTA III, Vice City and San Andreas, including cut and missing content. This includes the massively controversial ‘Hot Coffee’ content.
The mini-game was ultimately disabled for the final PS2, Xbox and PC versions of San Andreas, but in 2005 fans uncovered references to it in the game’s files and made it fully playable via a mod. This incredibly awkward sexual mini-game from the original release of San Andreas. The response was immediate.
The publisher even pulled down the PC version of the GTA collection to issue a patch. The reason for a such a brash response is due to the history of these events. Back when GTA: San Andreas launched, the ‘Hot Coffee’ mini-game files had been found on the console ports. A massive lawsuit broke out, led by reactionary parent’s groups, thinking that the files could be easily accessible to their children. Despite the hurdles to actually access the files, the lawsuit still went against Rockstar.
Responding to the controversy, Rockstar had the following to say: “The Rockstar Games Launcher is now online, but GTA: The Trilogy – The Definitive Edition is unavailable to play or purchase as we remove files unintentionally included in these versions,” Rockstar’s support team confirmed on Saturday. “We’re sorry for the disruption and hope to have correct ones up soon.”
If you’re in that boat, you can head to the Rockstar support site to request a refund. Sign in with your Rockstar account, and provided you have linked the game to the Rockstar site, you should be able to request a refund. You will need to provide some details about the game and platform you purchased.