Google Stadia will offer refunds to anyone that purchased Tomb Raider: Definitive Edition and Farming Simulator 19, after those two games have already been on the service, before being added to Stadia Pro starting next month.
Those that purchased the games will need to visit Google Stadia’s support page and file a request and wait for a response. It’s not a fast process either, as it will take up to 10 business days for the response to come down. So if you’ve already paid for these games, you’re in for quite the wait to grab a refund. Although you do have to have a Stadia Pro sub if you want access to these games after, so it feels like Google is double-dipping to a degree.
“We know that some users have recently purchased these two games for their collection,” Google’s says of refunds in the post. “Because of the proximity between the launch of the platform, and the announcement of these titles in Stadia Pro, we’re happy to assist you if you’d like to request a refund if you have purchased either or both of these titles, even if it’s outside of our normal policy.”
The change is being announced after Google Stadia added two new titles to the free games element within their premium Pro subscriptions. In particular, Google offered two new titles along with Destiny 2: The Collection. The two games were already coming to Stadia, with the Pro launch of Tomb Raider: Definitive Edition and Farming Simulator 19, now Google is offering refunds to avoid angry gamers who already bought them.
Tomb Raider: Definitive Edition and Farming Simulator 19 will be part of Stadia Pro on December 1st. Until then, if you already own either of these, file a request
The deluge of controversy and apathy surrounding Google Stadia and Stadia Pro after launch of the main service has been palpable. The lack of substantive polish and features, in addition to the meager launch titles, has turned a lot people off of the service. Google certainly didn’t help matters when they began to deflect over alleged overheating problems and performance woes.